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What do you think about the MMANC Online Registration System? Were there special features you particularly enjoyed? Did you have difficulty navigating the site or finding what you were looking for? Are there additional features you think other members or non-members would find useful?

Please be specific, courteous, and patient. We'll bend our efforts to address your questions and issues, give the utmost consideration to your suggestions, and take absolute pleasure from your compliments. Please contact the Membership Services Director (membership@mmanc.org) if you don't receive a direct response, or at least an acknowledgement, in a timely manner.

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roxyhart72903@sbcglobal.net 10/7/2008 10:35:17 AM
Hello, my name is Roxy Carmichael-Hart Transportation Manager for the City of Hayward CA. I would like to know how I can get more involved in our local chapter (I have recently become a member). I am the current President of the local WTS Chapter but plan to wind down my activities as my term comes to a close. I am very strong in membership, outreach, writing and event organizing and would be happy to offer my skills to MMANC. Thank you for your consideration. Roxy

teri@derendinger.com 9/26/2008 2:53:37 PM
I represent Derendinger Agency, a new partner. Trying to register for October conference isn''t allowed without filling out the new member application, but I can''t find a partnership application. Also, One has to login, however, I can''t find the spot to a login user name and password to begin with. Can you show me what I''m missing? Thank you. teri

cgarcia@ci.sunnyvale.ca.us 9/17/2008 11:31:49 AM
Hello, I attempted to add Patricia Lord to this pre-conference Assessment Center Activity ($49) via online, but not having any luck. She is already registered, Invoice #: 67511 Please advise. Thank you, Claire R. Garcia Sr. Office Assistant 408-730-7599 Community Building, Civic Engagement and Volunteering

anickerson@hdlccpropertytax.com 7/24/2008 8:29:29 AM
When I was registering for the annual conference, the first page shows that the price is $249, but when I add the event to my cart the price is $299 (see below). Do I need a special code to get the $249 price? 2008 Annual Conference $249.00 Sale Price! When: 10/22/2008 10:00 AM - 10/24/2008 1:30 PM Where: Resort at Squaw Creek 2008 MMANC Annual Conference - Leadership By Design

ryoung@srcity.org 7/15/2008 12:29:54 PM
I need a printable brochure in order to get approval for the Annual Conference. Thank you.

MurrayL@aol.com 5/21/2008 11:48:16 AM
In general, online registration is a useful and important function for any event. We can''t not offer it, nor can we not offer the ability to pay by mail or in person. I had feedback from non-members that they were uncomfortable providing so much information when all they wanted to do was register for an event and pay what was owed. Some non-members told me that it was difficult to figure out where to click to begin the registration process. Some knew they needed to a non-member account, but they said it wasn''t clear where, how or when to do that. Also, it was cumbersome for one person to register him/herself and others. It was even more cumbersome to find out who was registered. Look at the final report you sent me - you don''t see the guest names for those who were registered by others.

hlee@co.marin.ca.us 3/28/2008 1:01:47 PM
I didn''t have the check from my accountant in time for the Civic Engagement workshop yesterday. What mailing address should I send it to?

lconti@roseville.ca.us 2/19/2008 6:49:56 PM
Hello I can not get into the web site to view employment page. I know I am a member can you send me my log on and password? Thank you, Laura Conti lconti@roseville.ca.us (916) 774-5284

ksteffens@menlopark.org 2/11/2008 4:06:56 PM
When I renewed my membership in MMANC in the fall I included the option of joining ICMA. I seem to recall an email some months ago saying there would be a delay in new ICMA memberships. I have still never received an acknoledgement or anything from ICMA. Can you help me find out what happened.

rob.braulik@rocklin.ca.us 1/22/2008 10:47:16 AM
Can you tell me please when the Winter Forum presentations will be available? Thank you. Rob Braulik

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