POLICE MEDIA AND COMMUNITY RELATIONS ANALYST

What’s the Role?

We’re looking for a strategic, collaborative, and media savvy professional to take on the role of Police Media and Community Relations Analyst. You will join a fast-paced, dynamic team environment, providing internal and external communication and outreach to the community on behalf of the Police Department. This role will be our go-to expert for our Police Department’s online social media engagement and will create content that resonates
across various platforms. The role will also be managing communication during rapidly evolving critical incidents and ensure the public stays informed with clear, accurate, and reassuring information. This position receives direction from the Police Chief and other Police Department management staff and may exercise direct and indirect supervision over professional, technical, and clerical department staff assigned; this may include full-time, part-time, and volunteer staff. If you are looking to play a crucial role in building relations with the community, this position is for you!

The Essentials:

• A bachelor’s degree from an accredited college or university with major course work in public administration, journalism, communications, criminal justice, or a related field.
• Three years of increasingly responsible professional experience in public communications, public relations, marketing, or communications is required.
• Valid California Class C driver’s license.

Bonus Points:

• Experience with public safety communications or community relations is highly desirable.

What You’ll Do

Handle Crisis Communication like a Pro: In those high-pressure moments, you’ll be the steady hand, managing the flow of information to the public and community during critical incidents. You’ll assess situations in real-time, strategize the best communication methods, and deliver clear, concise messages that keep everyone in the loop.
Be a Social Media Maverick: Create engaging, on-brand content that sparks conversations, builds relationships, and tells the Mountain View Police Department story across social media.
Specialize in Media Relations: You’ll be our ambassador to the media—whether it’s a seasoned journalist or a cutting-edge digital outlet. You’ll build positive, collaborative relationships and ensure that our messages are not just heard but understood.
Build Relations and Establish Yourself as a Community Connector: You’re the vital link between the police department, the community, and other local jurisdictions. You excel at sharing information in a way that’s clear, timely, and accessible to everyone. Whether it’s coordinating with community groups or keeping department staff in the loop, you ensure that communication flows smoothly in all directions. You’re here to foster collaboration, build trust, and make sure that everyone—inside and outside the department—stays informed and connected.

Are We a Match?
 

• You are a self-starter who is energized by a fast-paced environment that rewards innovation and continuous improvement.
• You are engaged in technology and innovation and regularly add tools to your communications toolkit.
• You are skilled at building relationships and understanding needs of key stakeholders.
• You have a deep appreciation for transparent, detailed and accurate communications that reinforce the importance of building confidence in our organization.
• You bring a powerful storytelling approach to sharing an organizations’ story.
• You have a passion for disseminating clear and impactful communication to the community.
• You are skilled at communicating through various digital media outlets.
• You are analytical and can create thoughtful and creative content for the Police Department.
• You enjoy speaking to the public, whether it be on-camera, face-to-face or at community events.
• You excel at writing reports, presentations and scripts that will be shared with the community.

Apply Now!

Submit your application and resume online at governmentjobs.com/careers/mountainview or to the Human Resources Department; City of Mountain View, 500 Castro Street, Mountain View, CA 94041, (650) 903-6309.   Please provide a valid email address on your application. Application materials will be screened on a continuous basis with a first application review date of Friday, September 13, 2024. Applications received by this date will be prioritized. Qualified candidates are encouraged to apply early as this recruitment may close at any time.

Fine Print. Candidates will be required to successfully pass a psychological screening and extensive background investigation conducted under POST guidelines, including a polygraph and Department of Justice/FBI fingerprint check, prior to employment. The background can take up to 8 weeks but may be expedited if candidate is currently employed with a law enforcement agency in the State of California. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination. Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of application. Documentation of the need for accommodation must accompany the request. The City of Mountain View is an Equal Opportunity Employer (EOE). NOTE: The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice.