Code Enforcement Manager

The City of San Mateo Community Development Department is seeking a Code Enforcement Manager

Why Join our Department?

You’ll be joining a team of dedicated and talented professionals that strive to provide the highest quality of service to the San Mateo community, in a dynamic, fast paced, collaborative, innovative, and goal-oriented work environment.  This is an excellent opportunity for an individual who views Code Enforcement from multiple perspectives, is forward-thinking and solutions-oriented, has a strong professional work ethic, places a high value on accountability, coaching, and mentorship, and is eager to accept and take on new challenges in their career.

The Community Development Department (CDD) is currently organized into four divisions — Building, Code Enforcement, Housing, and Planning. CDD has broad responsibilities including, but not limited to, long-range and current planning, development review, management and implementation of the City’s housing programs, and administering building permit services, ensuring the abatement of public nuisances, and ensuring the safety of San Mateo’s buildings. You will be joining a talented team in a fast-paced, dynamic work environment dedicated to serving the San Mateo community. The Community Development Department’s core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City. Collaboration, innovation, respect, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidates.

The Code Enforcement Manager plans, organizes, directs, and coordinates the activities of the Code Enforcement Division within the Community Development Department, including enforcing City codes and ordinances related to the use, maintenance, and safety of land and structures, coordinating code enforcement activities with other divisions, departments, and public agencies; and provides assistance to the Community Development Director on Code Enforcement matters.   The Code Enforcement Manager manages all day-to-day functions of the Code Enforcement Division, including directly supervising the staff of four (4) code enforcement officers.  This Manager helps CDD successfully implement the City’s Code Enforcement-related objectives, including ensuring proper implementation of its tenant relocation requirements.

What You’ll Do

Duties may include, but are not limited to, the following:

• Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
• Direct, oversee and participate in the development of the code enforcement work plan; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures; prepare quarterly progress reports.
• Research and prepare technical and administrative reports; prepare written correspondence.
• Prepare the code enforcement budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; administer the approved budget.
• Develop and implement divisional goals, objectives, policies, and procedures.
• Plan, organize and direct code enforcement activities including field investigations, citation issuance, and case closure or resolution for commercial, industrial, and residential properties.
• Participate in the investigation, preparation, and presentation of cases for legal action.
• Participate in hearings and court activities related to case prosecution.
• Provide information and serve as liaison to representatives from state, federal and other local agencies.
• Meet with representatives of the community to explain functions, policies, and operations, and to mediate or resolve conflicts and/or respond to questions.
• Represent the division and department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Who You Are

• Adaptable.
• A strategic thinker.
• Have the ability to synthesize and simplify complex issues.
• Know when to exercise decision-making and informed risk taking, and when to stop and ask questions.
• A problem-solver, basing solutions on thoughtful analysis, a collaborative approach, and reasoned conclusions, and are able to present solutions, alternatives, and implications for recommendations and actions.
• Have effective communication skills, both written and oral.
• Possess the ability to identify and respond to community members and City Officials with tact, to build strong and positive relationships and trust throughout the community and between those with conflicting interests.
• Have the emotional intelligence necessary to supervise, train, motivate, and evaluate Code Enforcement staff.
• Value the importance of accountability, quality assurance, and continuous improvement.
• Desire to contribute to a positive work environment that fosters motivation, collaboration, coaching, and staff engagement.
• Conversant on Federal, state, and local laws applicable to Code Enforcement, including knowledge of zoning, building, fire, and other codes.

What You Bring

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Training and Experience

• Equivalent to a Bachelor’s degree from an accredited college or university with major course work in public administration, planning, public policy, urban studies, land development or a related field; and
• Five years of increasingly responsible experience in code enforcement, including two years of supervisory responsibility.

License and Certificates

• Possession of or ability to obtain an appropriate valid California driver’s license.

Bonus Points (highly desirable)

• Certified Code Enforcement Officer designation from CACEO.
• Certificates in building code, property maintenance and nuisance abatement.

Salary:  $11,821 – $14,097/month, plus a comprehensive benefits package; next Increase – 4/2/23 – 4%

To apply, review the complete job announcement, benefits information, etc., please go to https://www.calopps.org/san-mateo/job-20351601

Application Deadline – This recruitment will close on March 31, 2023, at 5 p.m. or upon receipt of the first 50 applications, résumés, (highly recommended) and supplemental questionnaires, whichever occurs first.