• Full Time
  • Sunnyvale, CA
  • $36.69 - $46.82 Hourly  USD / Year

Website City of Sunnyvale

The City of Sunnyvale is looking for a dynamic Customer Service Representative for the Department of Finance. The Customer Service Representative will be part of a small team of representatives that assist Sunnyvale residents and businesses with inquiries regarding water, wastewater, garbage, and recycling services. The candidate selected for this position will be the first point of contact with customers over the phone and in person, not only handling routine transactions but also handling issues requiring investigation and analysis. In addition to call center duties, the candidate will have regular duties such as processing payments, placing work orders, and answering written inquiries The candidate must have excellent customer service and organizational skills, have strong attention to detail and know how to thrive in a fast-paced call center environment.

This position requires at least High school graduation or tested equivalent, AND two years of general clerical experience that includes heavy public contact experience, including at least one year of customer service experience in a call center environment.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application, and responses to the supplemental questionnaire.
 
The final filing date is Monday, February 10, 2025, at 5:00 pm or after receiving 100 qualified and complete applications, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click City Jobs. 

Salary: $36.69 – $46.82 Hourly

To apply for this job please visit www.governmentjobs.com.