Website City of West Hollywood

Human Services Manager
Human Services and Rent Stabilization Department

City of West Hollywood, California
Annual Salary:
$173,279 – $228,058 DOE/DOQ

The City of West Hollywood (WeHo) is seeking a Human Services Manager to shape and implement policies and programs to meet the diverse needs of the community! This Manager will oversee the Human Services Division, with its 12 full-time staff members and an approximate annual budget of $16 million. They will serve as the primary administrator for the Division – providing leadership for programs and initiatives, overseeing contracts with social service providers, and empowering employees. A key responsibility of this role is strong management and leadership for the Division’s dedicated employees – ensuring that they feel supported and heard, that resources are allocated effectively, and that conflict is managed in a way that supports a positive and inclusive work culture. The ideal candidate is a highly empathetic, communicative, and emotionally intelligent leader who celebrates diversity and equity, ideally with a background in social work. They will be expressive and flexible to change, encouraging curiosity and an open exchange of ideas on the team. They must also prioritize work-life balance and self-care for themselves and their staff reports, recognizing the high-touch nature of their work. Shape the future of human services in a unique small city – apply today!

View the full recruitment brochure here:

The Human Services Manager will lead a team of 12 staff as they carry out impactful work related to the care, wellbeing, and mental and emotional support of City residents. The Manager will serve as a knowledgeable resource to their staff with an open-door policy, encouraging them and helping them solve problems as they arise. The Manager will also have oversight of the Division’s approximately $7 million programmatic budget and all contracts with social service providers. A major aspect of this role is the administration of the Division’s programs – which are complex, often grant-funded, and deliver lifesaving services to hundreds of individuals per year. The Manager will supervise programs and initiatives dedicated to housing, mental health and crisis care, elder resources, poverty reduction, and more. A background in similar work, particularly in the implementation of social service programs, is essential to the success of this role.

The Manager will frequently sit on boards and commissions as a representative of the Department. A people-centric, warm, and engaging leader is desired for this role. The ideal Manager will also be comfortable presenting research and data to stakeholders, particularly to demonstrate the effectiveness of the Division’s programs and outreach. The ideal candidate is hard working, caring, driven, and determined to create change for the community.


Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job, such as:

  • Bachelor’s degree from an accredited four-year college or university in a related field.
  • Seven to ten years of progressively responsible related experience.
  • Valid California Driver’s License.


  • Master’s degree in a related field is preferred.


An annual salary of $173,279 – $228,058 DOE/DOQ, plus a generous benefits package.

HOW TO APPLY: For first consideration, apply by April 19th at:


Virtual interviews will be held on May 7th. Finalists will move forward to a round two, in-person interviews on May 14th. Selected candidates must be available for all dates.


Please contact your recruiter, Terri, with any questions:

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