Website County of San Mateo

Work with purpose.

Are you a Human Resources professional with great communication skills who would like to work in a collaborative environment? The Human Resources Department is seeking qualified candidates for the position of Risk Management Program Manager.

The Risk Management Program Manager (Program Manager), reporting to the Deputy Director of Human Resources/ Risk Manager, will oversee the following three programs:

  • Americans with Disabilities Act (ADA) Title I workplace accommodations program for employees and job candidates with disabilities.
  • Leaves of Absence program for managing and monitoring the administration of claims for leave of absence.
  • Workers’ Compensation Program.

The Program Manager will direct the work of the staff in these units and support the team in the fulfillment of their duties in these program areas including their communication with employees, managers, insurance carriers, medical personnel, lawyers, and vendors. This position also receives a 5% management differential (already reflected in the salary) as the Program Manager assists the Deputy Director of Human Resources/ Risk Manager with a wide variety of work related to insurance for the County.

The ideal candidate to work in this fast-paced division must be a superior problem solver, listener, and communicator who is persuasive, calm, and tactful with others in stressful situations. The ideal candidate will also have the demonstrated ability to direct the work of others and manage a cohesive team of high-performing professionals.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County’s website, you may click the ‘Apply’ button. If you are not on the County’s website, please go to to apply. Applications must be received by the Human Resources Department before midnight on the final filing date.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Examination Process: The examination process will consist of the steps detailed below. Because of this examination process, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process.Initial review of application materials.  At this step applicants submitting incomplete applications, lacking relevant qualifications, and/or not following instructions will be disqualified.
Application Screening. The application and supplemental responses for applicants who pass the initial review will be evaluated by a panel of subject matter experts. All applicants passing this step will be invited to the panel interview.
Panel Interview. At this step, applicants will be invited to a Civil Service interview, which may include the evaluation of a written and/or performance exercise given immediately preceding the interview. Applicants passing this stage will be placed on an eligible-for-hiring list.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of these other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

Tentative Recruitment Schedule 
This is now a Continuous recruitment and will be open until the position is filled.  Application screenings will begin on June 17, 2024, and interviews will begin by July 1, 2024.  Please apply immediately if you are interested in this position.

To apply for this job please visit