Website cityofwestsac City of West Sacramento

This recruitment will be used to fill one (1) current vacancy in the Revenue Collection/Utility Billing division. The position will plan, organize, direct and supervise the work of staff involved in utility billing, revenue, and collection activities.

An official City of West Sacramento application form must be filled out, in its entirety. It is the applicant’s responsibility to explain their qualifications fully and clearly. In addition, applicants must submit a resume and complete the required supplemental questionnaire. Incomplete information on the application, resume and/or supplemental questionnaire may be cause for disqualification. Application packages will be reviewed and screened for qualifications. Additional screening criteria will be developed based on the supplemental questionnaire.

DEFINITION: The Finance Supervisor supervises, plans, coordinates and participates in a wide variety of services provided by the Finance Division of the Finance and Technology Department and provides professional staff assistance to the Finance Manager. The Finance Supervisor is an at-will position which is appointed by and sits at the pleasure of the City Manager.

SUPERVISION RECEIVED AND EXERCISED: Receives direction from the Finance Manager and exercises direct supervision over assigned staff.

CLASS CHARACTERISTICS: This is a supervisory, management level position. Incumbents report to the Finance Manager and have responsibility for providing daily supervision to assigned staff.

Examples of Duties / Knowledge & Skills

EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • To plan, organize, direct and supervise the work of staff involved in professional and technical accounting, reporting, and/or utility billing, revenue, and collection activities within the Finance Division.
  • Perform professional accounting work in the analysis and preparation of financial reports
  • Perform a variety of technical tasks relative to assigned area of responsibility.
  • Participates in the development and implementation of goals, objectives, policies and procedures; establishes priorities, work schedules and methodology for assigned staff.
  • Coordinates in the selection and training of division personnel; assumes responsibility for motivating and evaluating assigned personnel; identifies and resolves staff deficiencies; initiates discipline procedures as appropriate; recruits, hires, and manages division staff; ensures compliance with applicable rules, policies, and procedures.
  • Directs, coordinates, and reviews the work plan for assigned staff and activities; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems, ensures efficient and effective processing.
  • Prepares, administers, and monitors the assigned area budget.
  • Responds to questions and provides information to the public; receives and investigates complaints and recommends corrective actions as necessary to resolve complaints.
  • Verifies accuracy of records, evaluates financial systems and internal controls to ensure records are accurate and controls are adequate.
  • Reviews reports, papers and other documents prepared by staff for staff for clarity, accuracy, and conformance with policies and regulations.
  • Recommends, develops and implements goals, objectives, policies, procedures and systems that ensure the efficiency and effectiveness of operations.
  • Takes appropriate action to resolve issues and discrepancies.
  • Represents the Finance Division of the Finance and Technology Department and the City at conferences, workshops, and other professional forums.
  • Prepares written documents and oral presentations.


  • Researches and recommends improvements in billing technologies and processes and customer service response; provides technical assistance and keeps current on new technologies, procedures, and best practices in the areas of utility billing and customer service.
  • Forecasts and monitors citywide revenue collection; takes or recommends action to maximize collections; reviews periodic reports of delinquent accounts; supervises and participates in collections activities.
  • Supervises and participates in the processing of applications and updates for water, sewer, and refuse services; oversees all aspects of the billing process and account maintenance; plans, coordinates, and reviews the work plan for assigned projects and responsibilities; ensures the preparation and resolution of service orders.
  • Prepares and maintains journal entries, ledgers, and supportive financial records.
  • Coordinates Revenue Division services with other City departments and with outside agencies.
  • Directs, coordinates and oversees audits of City revenue sources, including sales tax, transient occupancy tax, and cannabis tax revenues.
  • Coordinates and participates in the development, adoption, and implementation of Proposition 218 utility rate studies.

Minimum qualifications & Requirements

EDUCATION AND EXPERIENCE: Any combination of training and experience which would provide the required knowledge and skill. A typical way to obtain the required knowledge and skill would be:

Education: A Bachelor’s Degree from an accredited college or university with major coursework in accounting, finance, business education, or closely related field. Additional directly related experience for a municipal government may substitute for required education on a year for year basis at the discretion of the hiring manager.

Experience: Six (6) years of increasingly responsible professional accounting and/or financial reporting experience preferably for a governmental agency, including two (2) years in a lead or supervisory capacity.

LICENSES AND CERTIFICATES: If assigned duties require driving, possession of the appropriate valid California driver license. A valid Certified Public Accountant (CPA) certificate is desirable.

Supplemental information

WORKING CONDITIONS: May be required to staff City Council and other off-hour meetings; travel to attend a variety of meetings.

PHYSICAL DEMANDS: Mobility to work in a standard office environment, use standard office equipment and attend off-site meetings. On an intermittent basis, sit at a desk for long periods of time; intermittently walk, stand, bend, squat, twist and reach while performing office duties; lift light weights. Manual dexterity to use standard office equipment and supplies and to manipulate both single sheets of paper and large document holders (binders, manuals, etc.); vision to read handwritten and printed materials and a computer screen; hearing and speech to communicate in person and by telephone

ENVIRONMENTAL ELEMENTS: Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing department guidelines, policies and procedures.

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