Technology Systems Analyst (Business Systems Analyst)

Are you an experienced business application systems and technology analyst who excels in project managing large-scale technology efforts?

Are you a self-starter who can effectively balance having deep technical expertise while providing exceptional customer service to users ranging from novice to expert?

Are you excited to join a City that values a collaborative approach when engaging in work?

Does the thought of supporting your local community appeal to you?

If so, the City of Salinas may have an opportunity for you as their next Technology Systems Analyst (Business Systems Analyst)!

Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the City of Salinas.

The Position
Under the direction from the Information Systems Manager, the Technology Systems Analyst (Business Systems Analyst) performs responsible administrative and technical activities related to the support, deployment, configuration, and use of municipal business application systems.

The individual in this role will primarily be responsible for the professional analysis of system operations, report generation, and business process review. The incumbent may also exercise lead responsibilities and/or project supervision for assigned project efforts.

The Ideal Candidate Will:

Be motivated by the opportunity for professional growth and satisfaction that comes from working in an environment ripe with challenge and possibility.
Be a self-starter, flexible, reliable, and detail oriented with high standards for work products.
Be an effective problem-solver who combines technical expertise with excellent customer service and written and oral communication skills.
Thrive in a fast-paced environment with competing priorities.
Work strategically and collaboratively to solve problems with team members, vendors, other government agencies, and individuals at all levels of the organization.
Confidently articulate their viewpoints while being open to different professional perspectives.
Assist department subject-matter experts in troubleshooting and resolving business application and database issues.
Work with Information Technology staff, department managers, division leads, and application users to define requirements and document, design, and/or redesign effective business processes, applications, systems, and application interfaces.
COMPETENCIES
Attention to Detail – Accomplishes tasks with thoroughness and accuracy
Communication – Effectively conveys and exchanges thoughts, opinions, and information verbally and in writing
Customer Service- Maintains on-going client relationships
Creativity and Innovation – Applies original thinking in approach to job responsibilities and improving processes, methods, systems, and services
Leverage Technology – Comfortably works with technology
Inclusiveness – Respects and values working in a diverse environment
Influence – Exerts a positive effect on others’ views, attitudes, decisions, perceptions, and beliefs
Initiative – Assesses and initiates things independently
Interpersonal Relations – Builds relationships based on mutual trust and respect
Problem Solving – Identifies problems and implements appropriate solutions
Professional and Technical Expertise – Applies technical subject matter to the job
Results Oriented – Manages time and priorities effectively
Teamwork – Works collaboratively with others to achieve a goal

About the Community
The City of Salinas (estimated population 155,469) is the 34th largest city in the state and the largest city in Monterey County. Just 12 miles from the Pacific Ocean and Monterey Bay and surrounded by agriculture on all sides, Salinas is a beautiful place with an active and diverse citizenry. Located on California’s Central Coast, Salinas is the city that has become the “Epicenter for Agtech Innovation,” where agriculture plays a vital role in maintaining a vibrant local economy. Salinas offers a great career opportunity for a Technology Systems Analyst (Business Systems Analyst).

Salinas is a multicultural and diverse community and a key asset in today’s global economy. The City’s diverse community is comprised of an approximate 75% Hispanic population. The median age of the community is 29.3 years young. The region offers various cultural family events and consistent Mediterranean climate for year-round outdoor activity.

With world-class events that take place in the City each year including the Steinbeck Festival, El Grito Festival, and the California Rodeo, as well as world-renowned amenities like the Pebble Beach Golf Resort and the Monterey Bay Aquarium right next door, Salinas is a place that truly has it all.

The Salinas Valley has a global reputation as an agriculture and innovation hub. The region is a source for agricultural research and resources and is developing the latest technology and advancements in “Agtech”. Although agriculture forms an economic base, more than 100 manufacturing, financial, and medical related firms call Salinas home. Some of the largest employers in the City include the County of Monterey, Taylor Farms, D’Arrigo Bros, and Salinas Valley Memorial Hospital.

About the Organization
The City of Salinas was incorporated in 1874 and became a Charter City in 1903. The City operates under a Council-Manager form of government. The Salinas City Council serves as the policy-making and legislative body of the City of Salinas. The seven-member City Council includes six (6) members elected by district to serve four-year staggered terms on a nonpartisan basis, plus the Mayor who is elected at-large and serves a term of two (2) years. The City Manager is responsible for all City departments except for the appointed City Attorney.

The City employs 525 full time staff with 184 additional temporary employees, with an Operating and Capital budget of $202 million.

The City Manager leads and directs the City’s eight (8) departments which include: Administration, Community Development, Finance, Fire, Human Resources, Library and Community Services, Public Works, and Police.
Essential Job Functions
To review the job description for his position, click here.
Minimum Qualifications
Education and Experience:

Associates degree in information systems, data processing, computer science, or closely related computing systems concentration AND three (3) years of full-time progressively responsible experience in business system and process analysis, process improvements, systems planning and operations, and/or information technology project coordination.
OR

Bachelor’s degree in information systems, data processing, computer science, or a closely related computing systems concentration AND two years of full-time progressively responsible experience in business system and process analysis, process improvement, systems planning and operations, and/or information technology project coordination.
License/Certificate:
Possession of a valid and appropriate California Driver’s License

Supplemental Information
BENEFITS
For an overview of employee benefits, please click here.

Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application.

Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system.

All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment.

The deadline to apply is September 29, 2023, at 11:59 PM PST.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Appraisal Process – (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement.
This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List.
Application – Minimum Qualification Assessment – (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant’s ability to meet the minimum work experience, training, and education qualifications.
Remote Screen Interview Exam – (Pass/Fail) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position.  The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the week of October 9, 2023.

Successful candidates will be submitted to the City of Salinas for further consideration.

BACKGROUND INVESTIGATION: Any prospective candidate for the position of Technology Systems Analyst (Business Systems Analyst) must pass a thorough background investigation before being hired into the role.

VETERAN’S PREFERENCE: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the City of Salinas Veteran’s Preference Application https://www.cityofsalinas.org/files/sharedassets/city/human-resources/documents/veteranspreferencepolicy.pdf (Download PDF reader)  and provide a copy of the DD-214 form at time of application as proof of military status. Required forms must be submitted at time of application to be eligible for veteran’s preference. Military veterans shall only be given preference in initial appointment to City service.

PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov.

Neither Regional Government Services nor the City of Salinas are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov

The City of Salinas is an Equal Opportunity Employer.

Veteran’s Preference: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the City’s Veteran’s Preference Application (Download PDF reader) and provide a copy of the DD-214 form at time of application as proof of military status. Failure to submit the required forms will be deemed a waiver of veteran’s preference. Military veterans shall be given preference in initial appointment to City service. Further details can be obtained from the Human Resources Department, at 831-758-7254.

Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

Selection Process: Applicants’ qualifications will be evaluated based on the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, assessment center and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION. Finalist interview/assessment will be held with the City of Salinas.

Equal Opportunity Employer: The City of Salinas does not discriminate based on race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability. Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.

Salary Steps: The following applies for Full-Time Regular positions only. Appointments are normally made at the first step. Consideration is given for increase to the second step after successful completion of the probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a probationary period.)